Delivered safely. Guaranteed alive.
We've shipped monitors across the country with a spotless live-arrival record. Here's exactly how it works — no surprises.
From reserve to your door.
Reserve
Place a deposit to hold your animal. Deposits are non-refundable but lock in the monitor and your spot.
Pay your way
Pay in full or set up a flexible payment plan — the option buyers thank us for most.
Schedule
Once paid, we coordinate a FedEx priority-overnight date with weather in mind. You receive tracking.
Pick up & enjoy
Your monitor is held for signature pickup at your local FedEx ship center. Grab it within 2 hours of arrival and you're set.
Live Arrival Guarantee
Every animal ships FedEx priority overnight in insulated, weather-appropriate packaging with the heat or cold packs the season calls for. Your monitor is guaranteed to arrive alive and healthy. In the rare event of an issue, notify us immediately on arrival with photos and we'll make it right.
- —Held for signature pickup at your nearest FedEx ship center.
- —Pick up within 2 hours of arrival to keep the guarantee valid.
- —Shipping dates are weather-dependent — we hold for safe temps.
- —Deposits are non-refundable unless the issue is on our end.
- —Someone must be available to receive and confirm arrival.
Questions before you commit?
Ask anything about shipping to your area — we'll give you a straight answer.
Contact Monitor Ops